Testimonials

” An excellent service to date I feel that the communication has been there from day one. I have also felt that I can ask questions regardless of how stupid they may seem and I have always received a prompt and helpful response. I would recommend Penny Mortgages to all my friends as one friend did for me.”

Lou Carpenter, Devon -

” Penny has been fantastic with helping us to find a 90% mortgage which has been particularly difficult for First Time Buyers during this period and she has helped to answer any questions and concerns straight away. Her support has been very much appreciated throughout this process and we would definitely recommend to friends looking for a mortgage broker”

Liz Brooks, Devon -

” Penny has been extremely helpful and has worked hard to ensure we can get the very best mortgage to suit our needs. She has explained the process and the documents to us in a careful way to ensure we understand everything and we would highly recommend her to anyone wanting to buy a new home.”

Mr and Mrs B, Devon -

” Penny and Stuart are incredible at what they do, I feel their knowledge is highly valuable and without them we definitely wouldn’t be where we are now.”

Rosalie Palfrey, Devon -

” Penny is absolutely amazing! I would never use anybody else!! A*”

Dan Thraxton, Devon -

” Penny Jones has gone above and beyond for us during a particularly stressful period. I can’t recommend her enough. She is hard working, reliable, professional, and friendly. Nothing is too much trouble and she will always go the extra mile. She has made our situation so much easier due to her efficiency, hard work and dedication. Five stars all round!”

Emily Pitts, Devon -

” Penny Jones Mortgages have been extremely helpful throughout the mortgage process and have made a stressful period much easier to handle. I would recommend them to anyone looking for Mortgages and associated financial products.”

Neil Williams, Devon -

” Penny had be brilliant all the way, I will be highly recommending to anyone who asks."

Liam Poll, Devon -

” Penny was great throughout the whole process. We were 1st time buyers and she made what should have been a very stressful process straight forward and easy. We had a few issues between the mortgage provider and the solicitors but she managed to sort it all. Even with locked down we managed to get everything sorted and got the keys. She was always at the end of the phone when we needed anything. She responded to emails instantly. Documents were sent out the same day. Can't recommend her enough. Thanks Penny :)”

Rachel Davies, Devon -

” Really happy with all aspects of the service. Felt like i could say what i wanted to happen even tho it seemed unfeasible and penny found a way! Loved stuarts help and rottweiler assistance with difficult other parties. Will definitely be using you guys again for my remortgage next year, if you will have me back!”

Carline Serpell, Devon -

” Penny was very knowledgeable. She listened and sought clarification to ensure that we were informed and understood the process. I would highly recommend Penny Jones Mortgages"

Laura Bell, Devon -

” Penny is a friendly and approachable person who acts in a professional manner, whilst making us feel at ease. We get the feeling that she has our best interests at heart and we look forward to seeking her advice again in the future. Thank you Penny.”

Kerry Regan - Devon -

” Penny is very good at explaining all details and answering all of our questions in a simple way! She has a fountain of knowledge! It’s a massive relief to know our mortgage has been taken care of & she managed to get us a great deal! Thank you very much”

Scott Oldfield - Axminster, Devon -

” Penny jones has gone out of her way for me and my family, I am very happy with the service we got and we wouldn't go anywhere else. Thankyou so much penny!”

Dale Wallis - Dawlish, Devon -

”  Penny takes the time to understand your family circumstances in full. Fast, accurate, warm and informative!”

Lee Perkins - Ottery St Mary, Devon -

”  The quick responses which dealt directly with the requests really made a difference. It was particularly good that Penny dealt with the paper work - to me that was the value for money element.”

Tim Dodsworth - Taunton, Somerset -

”  Penny was very understanding and helpful, she provided us with lots of very informative information and advised on the best option to suit our needs. We are very impressed with the service both Penny and Stuart provided us with and would strongly and have recommended them to friends and family”

Mel Gooding - Ottery St Mary, Devon -

”  Fantastic service with everything explained easily and clearly, always on hand to discuss matters- got us a Fab deal. Exceptional”

Ollie Fleming - Plymton, Devon -

”  Very happy all round with the service penny gave us ... First class !!”

Noel Bonetta - Newton Poppleford, Devon -

”  No complaints what so ever, everything was made crystal clear, a great help! Wouldn't hesitate to use again and have already recomended penny to someone else after a mortgage.”

Ross Campbell - Feniton, Devon -

”  Thank you Penny for your help and support in finding a mortgage product that suits us. We received clear guidance and prompt responses to all of our (many!) queries, as well as a great deal on our mortgage. I would highly recommend Penny Jones Mortgages!”

Alex Butler - Exeter, Devon -

”  Exceptional is the word for the overall service offered ….”

Rob Edmunds - Tiverton, Devon -

” Penny took the time to help me understand anything that didn’t seem clear to me. I really appreciated this aspect as the whole process makes me nervous and this I found reassuring. The overall service was more than very good. Very kind, informative, accommodating, guided service.Thank you.”

Mrs L Millington & Miss A Isaacson - Sidmouth, Devon -

” Penny was really helpful and made all the jargon make perfect sense in a very natural way, communication then and throughout has been A* Penny got us the best deal tailored to our individual needs. The overall service provided by my adviser was absolutely brilliant, can’t fault anything will definately be recommending her services. “

Mr R & Mrs C Wrayford - Newton Abbot, Devon -

” I can’t explain Penny any other way apart from amazing. Going above and beyond and going the extra mile is an understatement. She really is fabulous and makes remortgaging easy, informative and interesting.”

Mr P Sellick & Miss A Jefferson - Honiton, Devon -

” Penny really helped us know where we stood and what the benefits were and why and once we knew what we wanted Penny really helped us get it. Can’t fault Penny and Stuart, they are both amazing, would highly recommend.”

Mr T Cooper & Miss S Dolby - Exmouth, Devon -

” They go above and beyond to get to know your circumstances and highlight what’s important and Penny explained everything so we would understand, which for someone that knows nothing about insurance or mortgages was brilliant. They were also very prompt at sending me documents detailing the advice given. I would recommend Penny Jones mortgaged to anyone, she is so knowledgeable and understanding, we certainly wouldn’t have known what to do without her & Stuart “

Mr C & Mrs R Palfrey - Honiton, Devon -

” Honest and friendly advice, every effort was made to ensure that I understood at the time and after with a follow up service to check if I had any further questions. Even my understanding of the explanation was checked. Much care was taken to understand my outgoings and requirements and therefore what repayment level I could afford and I felt that I could have taken as much time as I needed to have discussions. I have no doubts that should I need to contact Penny or Stuart or needed anything, then they would be there for me. All around a fantastic service is provided. “

Ms J Neale - Exeter, Devon -

” We were given lots of advice and information. Costs clearly stated at the start of the process and we were given options and rationale to all. Penny and her colleague Stuart provide an excellent service.”

Miss C Elmes - Tiverton, Devon -

” I thought Penny was absolutely brilliant throughout the whole process and went above and beyond to help me with anything I needed. Even after my mortgage was accepted I was still receiving a fantastic service from Stuart who was chasing my solicitors in order to get my purchase completed asap.”

Miss F Harper - Penarth, Wales -

” Penny and Stuart were the best we could’ve hoped for. They were always available for questions and any last minute issues. They made the whole process so much simpler and we couldn’t have done this without them. Highly highly recommended!.”

Miss J McKenzie & Mr D Davies - Exeter, Devon -

” Penny Jones gave me advice but did not put pressure on me to go with mortgage. The choice was mine whether to go with it or not.”

Miss J Bartlett - Exmouth, Devon -

” Very good knowledgeable advice in plain English and easy to understand- Excellent service throughout the whole process and easy to communicate with. “

Mrs L & Mr P Martin - Exmouth, Devon -

” This is a brilliant mortgage service. Penny was there to answer every question I had with great detail! Everything was made very easy to understand. She couldn’t have been any more helpful. I would recommend Penny Jones Mortgages to everyone!”

Miss R Dixon - Honiton, Devon -

” Penny is very personable and extremely efficient. Really pleased with the service we are receiving.”

Mr S Wallace - Sidmouth, Devon -

” Penny is an absolute credit to her profession!! She will always go the extra mile and always put your needs first. I am confident that without Penny’s expertise and skills we would not have been able to get the mortgage deals we required, Penny has fantastic tips and recommendations to increase your borrowing power. All in all we owe Penny an awful lot more than her small fee, she really has worked wonders for us!!!!”

Mrs K Palfrey - Honiton, Devon -

” Friendly, professional and genuinely interested in my financial well-being. I would highly recommend Penny who provided solutions and tailored my mortgage to my aims and ambitions.”

Miss C Downham - Exeter, Devon -

” Penny & Stuart have been fantastic from start to finish. Explaining everything to us as we went along - nothing was too much trouble. They kept us up to date throughout the process (including chasing the relevant parties!), which made it so easy for us! Will highly recommend them to everyone! Thanks again :-)”

Mrs S Blackett - Colyton, Devon -

” I wouldn’t hesitate to recommend Penny Jones to others looking for friendly, professional mortgage advice. In fact, I already have!”

Mr V Pow - Taunton, Somerset -

” Absolutely fantastic service. Very happy!”

Mr M Salmon - Cardiff, Wales -

” Penny Jones mortgages have been amazing in providing us with exactly the type of advice we needed. The original thoughts we had in terms of managing our finances were completely wrong and Penny was brilliant in advising us on the best way forward and giving us far better results than we could have imagined. I would say that customer service is at the forefront of everything they do and they do add that extra added vale. Very happy customer who will spend time and effort in ensuring i refer work their way and i will be coming back to them for remortgages and protection advice.”

Mr S Cook - Honiton, Devon -

” Great follow up service.”

Mrs J Doulin - Exeter, Devon -

” Penny and Stuart provide a service that is one in a million. They are beyond helpful and I would recommend them to everyone.”

Mrs J Fejzulla-Rose - Honiton, Devon -

” Penny is fantastic. She goes above and beyond every time and talks in such a way you can really understand what is happening with regards to your mortgage. Wouldn’t use any other mortgage advisor :)”

Miss E Brunn - Exeter, Devon -

” Penny is very committed to finding the right solution for you and making sure that you are able to understand everything to make an informed decision. My circumstances have changed and Penny talked through other options which would suit my situation better to ensure my son is looked after which was my priority, “

Mrs G Parsons - Honiton, Devon -

” Fantastic and supportive as well as friendly service. Very grateful for all your help.”

Miss J & Mr C Thompson - Okehampton, Devon -

” The whole process has been stress free and weve been supported all the way. The whole team have been brilliant and we got an amsxing deal and Penny really did go all out to get us a fantastic mortgage. Very step was described in detail and we had the whole process explained.”

Mrs E & Mr A Gallop - Exmouth, Devon -

” We couldn’t have asked for any more nothing was too much trouble and throughout the very speedy process we were kept up to date and informed at all times. Thank you so much we are very happy in our new home and will be highly recommending your company to others.”

Miss H Davies & Mr A Cope - Cardiff, Wales -

” Penny is a fantastic mortgage broker who supports you through the whole process 100%. I would thoroughly recommend her to anyone looking for a mortgage.”

Miss A Clapp - Honiton, Devon -

” Once again Penny listened to our circumstances and helped us to find the best deal for us. She went above and beyond and was so helpful and professional. Thank you so much for all the hard work you have done for us.”

Mr M and Mrs R Herringshaw - Honiton, Devon -

” I just couldn’t have wished fro a better service and understanding. I started off with one set of plans and had some unexpected news which changed my thoughts but Penny just stuck with me and looked at everything again and still found a fantastic product. I’m really grateful. Thank you.”

Miss J Neale - Exeter, Devon -

” We will certainly use Penny for our next and subsequent mortgage advice”

Mr M & Mrs F Hawthorne - Exeter, Devon -

” Absolutely brilliant! Thanks for all your help would definately recommend to others! Many thanks! Stress free process”

Miss L West - Exeter, Devon -

” Fantastic, clearly explained and personal service.”

Mr G Bartlett - Exeter, Devon -

” Awesome service as usual thanks Penny”

Mr D Tomlinson - Newport, Wales -

” It was lovely dealing with Stuart he is a great asset to the company...”

Mr D Davies - Exeter, Devon -

” Penny worked out of hours to help and support us. We had a complex case and she was always I hand to help and advice us.”

Miss K Armstrong & Mr M Richmond - Honiton, Devon -

” Fantastic Service from an incredibly efficient friendly company”

Mr B Smith - Exmouth, Devon -

” I am so happy with the service provided, I will never go with anyone else and fully recommend her to all I know, amazing service, thank you”

Miss L Kenny - Crediton, Devon -

” As a first time buyer the experience is daunting and overwhelming however support and advice was given through the whole process offering a service which is priceless. Thank you so so much x”

Mr K & Mrs O Fleming - Plympton, Devon -

”We were both very happy with the service we received. From the initial application and until completion we were made aware of every step and everything was fully explained to us to ensure we understood and were happy. I would definately recommend Penny Jones Mortgages to my friends and family as the service was excellent.”

Miss S Brown & Mr S Davison - Barry, Wales -

”Penny is a true professional and also lovely to have as an advisor”

Mrs M Ford - Exmouth, Devon -

”Penny , A massive thank you for helping me and Dale get our first home together , you worked so hard to help us and it all paid off, we’ve been busy un packing and finally settling in and we absolutely love the place , it’s so bright and sunny and peaceful and we are in absolute heaven. Extremely proud home owners. We cannot thank you enough for getting this through for us, the service was outstanding, and to top it off not only did you get us an amazing deal , nationwide were just as fabulous keeping us updated and we received a gorgeous hamper of goodies from them too. Anyway your one in a million and will recommend you to everyone. Thank you very very very very much. Kim & Dale :) Ps a special thank you will be on its way soon xxxx mwah xxxx”

Miss K Forte & Mr D Wallis - Dawlish, Devon -

”Excellent advice as always by PJ mortgages. Will see you soon. James and Emma”

Mr & Mrs Pugh - Caerphilly, Wales -

”Brilliant - Without Penny’s help i would have given up after being told i couldn’t get the figures necessary to proceed - i cant thank her enough.”

Mr C Sluman - Honiton, Devon -

”Penny was amazing and I would recommend her to anyone!!! Berry happy with the way she delt with everything”

Mr & Mrs Thraxton - Honiton, Devon -

”Penny has been truly outstanding! I can’t recommend her enough to other people, she has been so helpful to us throughout the whole process, I can contact her at any time and she always gets back to me asap with no jargon! She is amazing!”

Mr C Wilson & Mrs L Isaac - Hemyock, Devon -

”Penny is incredibly professional and managed to achieve a very difficult mortgage on my behalf. I would reccommend her to any friends of family.”

Mr P Jary - Uffculme, Devon -

”i received really good support from Penny and would recommend her to all friends and colleagues”

Mrs G Leeder - Honiton, Devon -

”The only problems experienced have been with the mortgage company itself. Penny had been amazing at chasing and sorting these issues out”

Miss A Clapp - Honiton, Devon -

”Penny has been so helpful during the whole process. I have since recommended her to other people.”

Mr S Blackmore - Honiton, Devon -

”Penny was a lovely person to deal with, she was very knowledgeable and always quick with communication. I am so pleased with all she has put into place for us. Fantastic advice and service.”

Mr & Mrs Tooze - Bovey Tracey, Devon -

”Penny is friendly, professional and goes above and beyond any expectations.”

Miss M Brown & Mr N Hancock - Honiton, Devon -

”Penny was a fantastic mortgage advisor, she made everything so easy and understandable and was always in contact with us. She takes huge pride in her job and customers we would highly recommend her and use her again.”

Miss H Joint & Mr M Botfield - Exeter, Devon -

”Penny was helpful, patient and very professional. I would highly recommend her services”

Ms C Acton - Exeter, Devon -

”Thankyou for all of your help, you were there the whole way and made a scary stressful time as easy as a walk in the park”

Mr & Mrs Clark - Cullompton, Devon -

”We have been so impressed by Penny we would certainly recommed her to anyone we even hear mention mortgages. If only all the other professionals we have been dealing with during this house purchase operated in the same professional capacity as Penny we would most likely be in our new home already.”

Mr K Ciolino - Honiton, Devon -

”Great service, would highly recommend!”

Miss L Bartlett - Ottery St Mary, Devon -

”Absolutely fantastic service, you had our best interests at heart the whole time, there was never a point we couldnt contact you, whether it was a weekday, evening or weekend you always made yourself available which was very appreciated.The service provided was so personal and you were determined to get us the best deal possible. The price you charge doesnt seem enough for the hours you put into each case. Overall another brilliant mortgage deal from a very approachable professional!! Thankyou”

Mr M Palfry - Honiton, Devon -

”Full support throughout many house viewings over a 12 month period where nothing was too much trouble! We were very satisfied with the service provided and strongly recommended Penny to others- Thanks Penny”

Mr M Stretton - Seaton, Devon -

”Penny made the experience very understandable and clear. She provided us with the advice we needed, the product best suited to our needs and has supported the rest of the process”

Mrs A Haysom - Honiton, Devon -

”Penny has been and continues to be extremely helpful and professional. As first time buyers this process is stressful and complicated, but with Penny on hand it has eased the entire process. Penny’s advice and ideas have been very helpful and none of this would ne going ahead without her. We will not hesitate to recommend Penny to friends/family or use her services in the future”

Miss A Harrington - Honiton, Devon -

”I could not be happier with the advice that Penny Jones gave me. Her advice was excellent and I am very pleased with the mortgage that we have pursued as well as the overall excellent standard of service which we received”

Miss R Gregory - Cardiff, S Wales -

”Have recommended to our friends and family already.”

Mrs J Doulin - Exeter, Devon -

”We were extremely happy with the service and Penny made the whole experience very easy and stress free.”

Miss E Thompson - Exeter, Devon -

”Made a complicated process easy to follow and provides a personalised experience throughout.”

Miss S Beeching - Cardiff, S Wales -

”We could not have asked for a better advisor. As first time buyers we have never encountered mortgages beforehand so Penny provided us with more than enough help and support. She also answered any questions we had - as silly as we thought they were - and went out of her way to help us. She has been wonderful.”

Miss E Brunn - Feniton, Devon -

”Worked very hard and happy with the level of communication, would recommend service and have done so.”

Mr A O’Neill - Pencoed, South Wales -

”Penny has been amazing in helping us to get a mortgage. She has helped us to understand everything always got back to me promptly and completely kept us up to date with everything going on.”

Mr & Mrs Prettejohn - Feniton, Devon -

”Excellent, personal, friendly and professional service. Very pleased.”

Mr G Bartlett - Topsham, Devon -

”I am very satisified with the help and advice provided by Penny Jones and would have no hesitation in using her services again or recommending her to others.”

Mr G Busby - Silverton, Devon -

”Our overall experience was brilliant. Fantastic people skills and was helpful every step of the way. I will be strongly recommeding Penny Jones to all.”

Mr & Ms Pyle - Feniton, Devon -

”Excellent communication and response to any queries and concerns, very professional service, would highly recommend her to anybody, Thank you.”

Mr & Mrs Hall - Stockland, Devon -

”As previously said, Penny has been amazing throughout the whole process! She not only sorted out our mortgage but also gave us quotes on insurance’s and explained what they were and how they could benefit us. Penny was honest in what she told us which is what we needed so that we weren’t fooled in thinking we could afford something that in fact we couldn’t. I would highly recommend Penny and could not thank her enough for everything she did.”

Miss L Broom - Honiton, Devon -

”A very good experienece, we will be using Penny Jones mortgages in the future”

Mr C Hawthorne - Exmouth, Devon -

”Penny has been most helpful and supportive in all aspects of our mortgage.”

R Robson & M Herringshaw - Honiton -

”What is there to say. She provided constant feedback and advice regarding suitable insurance and during our mortgage application and was always approachable if we had questions during the process. For a person such as myself who struggle with understanding finances she was a dream, thank you so much! I cant recommend her enough.”

D.Tomlinson - Cardiff -

”The advice given is extremely clear and helpful with everything explained in a clear and friendly manner”

M.Bourne - Broadclyst -